.app{display:flex;min-height:100vh}.sidebar{width:240px;background:var(--surface);border-right:1px solid var(--border);padding:24px 16px;display:flex;flex-direction:column;gap:32px;position:fixed;top:0;left:0;bottom:0}.logo h2{font-size:20px;color:var(--primary)}.logo .subtitle{font-size:12px;color:var(--text-secondary)}.nav-links{display:flex;flex-direction:column;gap:4px}.nav-links a{padding:10px 12px;border-radius:var(--radius);color:var(--text-secondary);font-size:14px;font-weight:500;transition:all .15s}.nav-links a:hover{background:var(--bg);color:var(--text)}.nav-links a.active{background:#e8f0fe;color:var(--primary)}.content{flex:1;margin-left:240px;padding:32px;max-width:1200px}.page-title{font-size:24px;font-weight:600;margin-bottom:24px}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:32px}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow)}.stat-card .label{font-size:13px;color:var(--text-secondary);margin-bottom:4px}.stat-card .value{font-size:28px;font-weight:600}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:20px;margin-bottom:16px;box-shadow:var(--shadow)}.queue-card{display:flex;flex-direction:column;gap:12px}.queue-card .header{display:flex;justify-content:space-between;align-items:center}.queue-card .sender{font-weight:600}.queue-card .channel{font-size:12px;padding:2px 8px;border-radius:12px;background:#e8f0fe;color:var(--primary)}.queue-card .original{background:var(--bg);padding:12px;border-radius:var(--radius);font-size:14px}.queue-card .response{border-left:3px solid var(--primary);padding:12px;background:#f8f9ff;border-radius:0 var(--radius) var(--radius) 0;font-size:14px}.queue-card .actions{display:flex;gap:8px;align-items:center}.confidence-badge{display:inline-block;padding:2px 8px;border-radius:12px;font-size:12px;font-weight:600}.confidence-high{background:#e6f4ea;color:var(--success)}.confidence-medium{background:#fef7e0;color:#b06000}.confidence-low{background:#fce8e6;color:var(--danger)}.message-bubble{max-width:70%;padding:10px 14px;border-radius:12px;font-size:14px;margin-bottom:8px}.message-inbound{background:var(--bg);align-self:flex-start}.message-outbound{background:#e8f0fe;align-self:flex-end}.empty-state{text-align:center;padding:48px;color:var(--text-secondary)}table{width:100%;border-collapse:collapse}th,td{padding:10px 12px;text-align:left;border-bottom:1px solid var(--border);font-size:14px}th{font-weight:600;color:var(--text-secondary);font-size:12px;text-transform:uppercase}.form-group{margin-bottom:16px}.form-group label{display:block;font-size:13px;font-weight:500;color:var(--text-secondary);margin-bottom:4px}.form-group input,.form-group select,.form-group textarea{width:100%;padding:8px 12px;border:1px solid var(--border);border-radius:var(--radius);font-size:14px;font-family:inherit}.form-group textarea{min-height:80px;resize:vertical}.auth-screen{display:flex;align-items:center;justify-content:center;min-height:100vh;background:var(--bg)}.auth-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:48px;text-align:center;box-shadow:var(--shadow-lg);min-width:320px}.auth-card h2{font-size:24px;color:var(--primary);margin-bottom:4px}.auth-subtitle{font-size:13px;color:var(--text-secondary);display:block;margin-bottom:32px}.auth-loading-text{color:var(--text-secondary);font-size:14px;margin-top:16px}.auth-btn{width:100%;padding:12px 24px;font-size:15px}.user-info{margin-top:auto;padding-top:16px;border-top:1px solid var(--border);display:flex;flex-direction:column;gap:8px}.user-name{font-size:13px;color:var(--text);font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.btn-sm{padding:6px 12px;font-size:12px}:root{--primary: #1a73e8;--primary-dark: #1557b0;--success: #34a853;--warning: #f9ab00;--danger: #ea4335;--bg: #f8f9fa;--surface: #ffffff;--text: #202124;--text-secondary: #5f6368;--border: #dadce0;--shadow: 0 1px 3px rgba(0, 0, 0, .12);--shadow-lg: 0 4px 12px rgba(0, 0, 0, .15);--radius: 8px}*{margin:0;padding:0;box-sizing:border-box}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--text);line-height:1.5}a{color:var(--primary);text-decoration:none}button{cursor:pointer;border:none;border-radius:var(--radius);padding:8px 16px;font-size:14px;font-weight:500;transition:background .2s}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover{background:var(--primary-dark)}.btn-success{background:var(--success);color:#fff}.btn-danger{background:var(--danger);color:#fff}.btn-outline{background:transparent;border:1px solid var(--border);color:var(--text)}.btn-outline:hover{background:var(--bg)}